At Cygnet, we ensure we fully understand our customer's needs, technical knowledge and available resources so we can provide the best support possible. We are also proud to be a 'Community Interest Company' - CIC - which means we strive to support IT development for the benefit of everyone we work with.
If you'd like to become part of our dedicated, friendly team, get in touch today.
Salary band: £25,000-£28,000, including 5% pension and training scheme.; this is for guidance only and may be altered at any time.
The ideal candidate will have a keen interest in IT and previous experience working in an IT support environment. You will be expected to provide high quality 1st and 2nd line support and assistance to our customers as part of our field team.
Closely liaising with customer’s internal IT support or their end users and senior managers / leaders you will build strong relationships and achieve a high level of customer satisfaction. When not on-site with customers, the IT Support Engineer will provide additional support for the office-based Service Desk.
Interested candidates should send a CV along with a covering letter explaining why they are suited to the role to email@example.com.
Applications will be reviewed as they are received.