Improve efficiency with SIMS

With our extensive knowledge of education, Cygnet understand how effective SIMS can be in helping schools with efficiency and making improvements.

Cygnet can provide your school with a dedicated SIMS support team, which is staffed by individuals with direct SIMS experience and understanding.

Great Value

We know the importance of having a fully functional MIS within a school, so we ensure our SIMS Support service provides access to remote support, training, software upgrade installation, patch management and on-site consultancy for a complete SIMS application suite.

What makes Cygnet support even better value, is we provide application support as standard giving you the support you need to achieve all statutory data returns. This can include any installation, 'bug' detection / fixes or fault determination - at no extra charge.

Simple processes

We have a strong relationship with Capita which means we keep up to date with revisions and new additions all year round, keeping you informed. This also makes your life easier, as you can maintains a single point of contract with Cygnet for all support queries as we'll resolve any issues on your behalf.

Any disruption to your day is kept to a minimum as our SIMS support team will attempt remote screen takeover to assist users or we can talk you through process without the technical jargon.

More benefits

Without additional charge, we also provide full support on a number of SIMS application modules which include:

  • Attendance / Lesson Monitor
  • Behaviour
  • Census Returns
  • Course Manager
  • Examinations
  • NOVA-P
  • Performance Analysis
  • Reporting
  • Student Details
  • System Manager

We are also very proud that our Capita SIMS Accreditation survey rated us 5.6 out of 6.0 for Customer Service!


If you'd like to find out more about how our SIMS support can help improve your school's processes, get in touch today.

Contact Us

Grove Annexe, The Grove, High Street, Carshalton SM5 3AL, UK
Company number 09400156