Customer Feedback

People are important to us - whether it’s our customers, our colleagues or our community - and we value our unique connection to our local area. Born out of the local Council, our partnerships and connections go back a long way. Cygnet is a forward thinking company and by utilising our heritage we have the specialist skills to help schools, businesses and charities succeed. But don’t just take our word for it, see what our customers say!


We appreciate they always go the extra mile

"Cygnet are always willing to help and are great in responding to any query we raise with them.

"The fact that they can remote onto our machines and server has been invaluable at times.

"We would highly recommend them."

Coombe Boys School, New Malden, Surrey

Understanding issues and resolving them

"I had previously worked with another SIMS team...After not receiving the service I felt we required I moved to Cygnet. The problems I had been wanting addressed and resolved were rectified in the very first meeting...following this their work has continued to be excellent.

"I find all the staff to be approachable and polite...I am never made to feel that I am wasting time in asking questions."

Deputy Head, Burlington Junior School, New Malden

Good introduction to an important subject

92% of respondents rated our GDPR training course 'Very Good' or 'Excellent' and said they were 'Extremely likely' or 'Very likely' to recommend Cygnet training to others.

"The [GDPR] presenter was very knowledgable and the pack provided was also very useful to pass on to colleagues back at school."


Feedback from GDPR training for schools

Great Service; I always recommend Cygnet

“At our School, the combination of knowledge and the personal touch that Cygnet provides is really valuable to us. I have been working with the team for many years and am pleased with the quality of service – we can get all the support we need for all our IT, delivered by staff who understand our pressures.

"I always recommend Cygnet to others as a service provider you can trust.”

Business Manager, Avenue Primary School, Sutton

Visit our News & Views page to read more about how we’ve helped our customers.

Contact Us

Grove Annexe, The Grove, High Street, Carshalton SM5 3AL, UK
Company number 09400156