Our friendly staff are always there to help. Via telephone, email or directly on our website we make it as easy as possible for you to contact us and access our services.
Using a range of tools we aim to provide first line support directly to your PC - without the need to wait for an engineer to visit.
We provide competitive hardware and software quotes and can supply both education and charity licensing options. We will manage equipment purchase through installation via a single support request and with the minimum of hassle.
Our technicians and engineers have a wide range of skills and are dedicated to supporting you. As well as resolutions and installations they can also provide advice and guidance on all areas of your IT.
Friendly Proficient Staff
Our staff are the cornerstone of our service, with many years of experience they will work with you and each other to ensure you have the best setup for your needs and that we have a shared in-depth knowledge of your systems.
We take care of all aspects of your IT needs from initial network design to day-to-day running of backup solutions, anti-virus protection and everyday desktop support.
Our SIMS support has an experienced team of dedicated professional. Co-ordinated by a telephone helpdesk answered directly by the SIMS team to assist you with day to day queries. In addition we also provide a wide variety of training courses.
Cygnet IT Supports all of the core area of SIMS for Primary, Secondary and Special schools.
In addition to this we also support and offer training in the newer SIMS modules, including; InTouch, Agora, Teacher App and many more.
Cygnet IT are able to offer consultancy and training on the SIMS assessment module, including assessing within the new curriculumn and Programmes of Study. We also offer some pre-designed assessment resources and analysis and a bespoke assessment service.
Headteachers and Senior Leaders
Technology has a key role to play in realising your school's vision for teaching and learning. We can provide consultancy to help you with strategic planning and decision making to make your vision a reality.
Subject Leaders and Computing Coordinators
For busy subject leaders we can help you to cut through the advertising hype and focus on building sound, evidence-based, best practice in the use of technology in your area of the curriculum.
Teachers and LSAs
Whether you are new to teaching with technology, engaged in innovative action research, or anywhere in between, we can help you develop your own practice through in-school support and/or centre-based courses.